TERMS AND CONDITIONS | Last Updated: May 2026
Acceptance of Terms
By accessing or using the CareWatch California website ("Site"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use this Site.
About This Site
CareWatch California is a watchdog organization. The content on this Site is provided for informational and advocacy purposes only. Nothing on this Site constitutes legal advice, medical advice, or professional consultation of any kind.
If you are in immediate danger or require emergency assistance, please call 911.
Complaint and Signature Submissions
By submitting a complaint or signing in support of a complaint through this Site, you confirm that:
• The information you have provided is truthful and accurate to the best of your knowledge
• You are not submitting false, fabricated, or malicious claims against any individual or facility
• You understand that CareWatch California is not a law enforcement agency, regulatory body, or legal representative, and cannot guarantee any specific outcome from your submission
• You authorize CareWatch California to use the information you have provided for the purposes described in our Privacy Policy
CareWatch California reserves the right to decline to act on any submission at its sole discretion, including submissions that appear to be false, incomplete, or outside the scope of our work.
Representative Contact Authorization
When you check the box authorizing CareWatch California to contact your state representatives on your behalf, you acknowledge that:
• CareWatch California will send a communication to your state representatives summarizing the nature of the reported issue
• Your personal identifying information will not be included in that communication unless you have explicitly authorized otherwise
• This authorization does not create an attorney-client relationship or any other formal legal representation
No Guarantee of Outcome
CareWatch California makes no representations or warranties that filing a complaint or signing in support of one will result in any investigation, regulatory action, or legal proceeding. We will make every reasonable effort to escalate credible complaints to the appropriate authorities, but outcomes are outside our control.We take the confidentiality of complaint submissions seriously. Your personal identity will never be publicly disclosed without your explicit written consent.
Accuracy of Information
We make every effort to ensure the information published on this Site — including statistics, legal references, and facility information — is accurate and up to date. However, we make no warranties of any kind regarding the completeness, accuracy, or reliability of any content on this Site.
Third-Party Links
This Site may contain links to external websites, including California state agencies and regulatory bodies. These links are provided for your convenience. CareWatch California does not control and is not responsible for the content or privacy practices of any third-party websites.
Intellectual Property
All content on this Site — including text, copy, logos, and design — is the property of CareWatch California and may not be reproduced, distributed, or used without prior written permission.Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, please contact us at complaints@carewatchca.org and we will delete it promptly.
Limitation of Liability
To the fullest extent permitted by California law, CareWatch California shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this Site or any information submitted through it.
Governing Law
These Terms and Conditions are governed by the laws of the State of California. Any disputes arising from the use of this Site shall be subject to the exclusive jurisdiction of the courts of the State of California.
Changes to These Terms
We may update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes are posted constitutes your acceptance of the updated terms.
Contact Us
If you have questions about these Terms and Conditions, please contact us at:
CareWatch California
Email: complaints@carewatchca.org
Website: www.carewatchca.org